ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) are essential software solutions that help businesses streamline operations and improve customer relationships. ERP systems focus on managing core internal processes such as finance, inventory, human resources, and supply chain, ensuring seamless coordination across departments. On the other hand, CRM systems are designed to enhance interactions with customers by tracking sales, managing leads, and supporting marketing efforts. Together, ERP and CRM provide a comprehensive approach to running a business efficiently while building strong, lasting customer connections.